# Receiving Goods

> When you receive a delivery that relates to a Purchase Order, you can use PurchasePlus to 'receive' the goods (i.e. digitally take note of the items and

Source: https://www.purchaseplus.com/docs/for-purchasers/receiving-goods-to-inventory

Markdown: https://www.purchaseplus.com/docs/for-purchasers/receiving-goods-to-inventory.md

# Receiving Goods
Jump to:

-   [What is Receiving to Inventory?](#Introduction)
-   [Advanced: How does Receiving to Inventory Work?](#HowDoesReceivingToInventoryWork) 
    -   [Concept 1: Purchaser-Owned Products](#PurchaserOwnedProducts)
    -   [Concept 2: 'Receive As' a Stock Item](#ReceiveAs)
    -   [Concept 3: Master Products](#MasterProductsAndMatching)
        -   [Deep Dive: How Master Products and Substitute Products Accelerate Receiving to Inventory](#ReceivingToInventoryAndMasterProducts)
-   **[Guide: How to Receive Goods to Inventory](#GuideReceivingToInventory)**
-   [Returning Stock to a Supplier](#ReturnStock)

### Receiving to Inventory

When you receive a delivery that relates to a [Purchase Order](/docs/for-purchasers/introduction-to-purchase-orders), you can use PurchasePlus to ['receive' the goods](/docs/for-purchasers/introduction-to-receiving-notes) (i.e. digitally take note of the items and quantities received), so that you know when your Purchase Order is fulfilled, and you can confidently pay the Supplier's Invoice. This functionality is standard in almost every PurchasePlus configuration.![Receive Goods to Inventory](/images/docs/for-purchasers/receiving-goods-to-inventory-1.avif)

Users of our optional [Inventory](/docs/for-purchasers/introduction-to-inventory) module can go one step further and elect to _'Receive the Goods **to Inventory'**,_ meaning the quantities of the [Stock Items](/docs/for-purchasers/introduction-to-inventory-stock-items) in a specified [Stock Location](/docs/for-purchasers/introduction-to-inventory-stock-locations) are updated automatically, and the newly-received goods can immediately be viewed in Reports, used in [Transfers](/docs/for-purchasers/introduction-to-inventory-transfers), counted in a [Stocktake](/docs/for-purchasers/introduction-to-inventory-stocktakes), or re-ordered in a [Requisition From a Stock Location](/docs/for-purchasers/create-a-requisition-from-a-stock-location).

### How it works

In order to harmonise PurchasePlus's decentralised, efficiency-focused purchasing marketplace with the granular stock control required by Inventory managers, there are three important concepts that we have introduced into our platform:

1.  **Stock Item Eligibility**
2.  **'Receive As'**
3.  **'Master Products' and Product Matching**

We recommend every Inventory User understands these three principles prior to Receiving Goods to Inventory.

#### Concept 1: Stock Item Eligibility

When you successfully Receive Goods to Inventory, the outcome is that your [Stock Items](/docs/for-purchasers/introduction-to-inventory-stock-items) are incremented (i.e. the count increases) in the specified Stock Location:

![Stock Location](/images/docs/for-purchasers/receiving-goods-to-inventory-2.avif)In PurchasePlus, Stock Items must be:

1.  [Products](/docs/for-purchasers/introduction-to-products) that are 'owned' by your Organisation - i.e., they are ['Purchaser-Owned' Products](/docs/for-purchasers/introduction-to-products#Purchaser-OwnedProducts).
2.  Products with a [Sell Pack](/docs/for-purchasers/create-a-new-product#UnitSellPack) of 'Each of 1'.

Regarding Point 1 above, this means that you cannot keep [Supplier-owned Products](/docs/for-purchasers/introduction-to-products#Supplier-ownedProducts) as Stock Items. This is to avoid a situation where a Supplier might update their Supplier-owned Product to have a different name, Sell Pack or Unit of Measure, and then your Inventory Stock Levels and Valuations would all be affected outside of your control. 

This restriction means that granular, tight control over your Inventory is possible out of the box, but [Creating](/docs/for-purchasers/introduction-to-inventory-stock-items#CreateNewStockItem) and [Managing](/docs/for-purchasers/introduction-to-inventory-stock-items#ViewAndManageStockItems) Stock Items can take some time upon initial setup on the part of the Purchasers. That said, the process itself is simple, and our team are available to help at any time. 

#### Concept 2: 'Receive As'

When you are Receiving Goods to Inventory, it is an common scenario that the Goods you are Receiving are very close but not identical to the Stock Items that you keep as Inventory. 

As a simple example: you may choose to keep a generic 'Tomato' Stock Item. When you order tomatoes from your Supplier, they may send you:

-   Roma Tomato
-   Beefsteak Tomato
-   Celebrity Tomato

...all of which you can _Receive As_ your 'Tomato' Stock Item to increment its Stock Level. It is completely up to you during the Receiving process which items you _Receive As_ your Stock Item; it is even possible to Receive unrelated items (e.g. 'Can of Soda') as your Stock Item (e.g. 'Tomato') and increment it.

**TIP: Make your Stock Items quite generic to support flexibility and speed during the Receiving process.**

**![Generic Stock Items diagram](/images/docs/for-purchasers/receiving-goods-to-inventory-3.avif)**

Fear not though - you don't have to manually select the correct Stock Items to be Received As during the Receiving process. PurchasePlus will intelligently suggest and pre-fill Stock Items that strongly match the Supplier's delivered items to accelerate your workflows.

Learn more about this matching strategy in the next section.

#### Concept 3: Master Products and Product Matching

PurchasePlus houses millions of Purchaser- and Supplier-owned products in our database. Additionally, we internally curate an extensive list of ['Master Products'](/docs/for-purchasers/introduction-to-products#MasterProducts) that we 'own'. You will sometimes see Products with an Owner called 'Marketboomer' - that is the Company behind PurchasePlus!

![Master Products](/images/docs/for-purchasers/receiving-goods-to-inventory-4.avif)

Products that are owned by Purchasers (e.g. Stock Items), or Supplier-owned Products can be 'Matched' to one of our Master Products by our expert team:

![Master Products matching diagram](/images/docs/for-purchasers/receiving-goods-to-inventory-5.avif)

This enables Purchasers to:

-   Access real-time price comparisons for the same item sold by multiple Suppliers (e.g. when [creating a Requisition](/docs/for-purchasers/introduction-to-requisitions)),
-   [Create effective Buy Lists](/docs/for-purchasers/create-a-new-buy-list) that are easy for users at their Organisation to use, and
-   Accelerate the Receiving to Inventory process.

**Deep Dive: How Master Products and Substitute Products Accelerate Receiving to Inventory**

Receiving to Inventory involves a complex 'assigning' of: 

1.  The Stock Item you want incremented in your Inventory, to
2.  The actual, unique Product that your Supplier sent you.

The way PurchasePlus facilitates this assignment without the need for the user to manually assign a Stock Item to every single Product on the Purchase Order is through Master-Matched Products and Substitute Products.  

-   **Master Products:** If your Stock Items have been Matched to Master by our team, AND your Suppliers have quotes on that Master Product, then when you order a Master Product (say, in a [Buy List Requisition](/docs/for-purchasers/create-a-requisition-from-a-buy-list)), your matched Stock Item is auto-selected when you are Receiving that delivery to Inventory.  
      
    ![Receiving master-matched products](/images/docs/for-purchasers/receiving-goods-to-inventory-6.avif)  
      
    
-   **Substitute Products:** as mentioned [above](#PurchaserOwnedProducts), a Stock Item must have a Sell Pack of 'Each of 1'. However, your Supplier's Product may be sold in a Carton of 24. These are considered different Products in our system, but they can be 'linked' for the purpose of Receiving to Inventory by creating a [Substitute Product Relationship](/docs/for-purchasers/introduction-to-inventory-stock-items#SubstituteProducts). 

If you are Receiving a delivery to Inventory, and there is no Master match _or_ Substitute Product Relationship in place between the Supplier's Product and your Stock Item, PurchasePlus will do its best to suggest some other matches (based on a number of factors like Product similarity), but it is recommended that you carefully review the matches and perhaps even manually Choose the Stock Item (or Create a totally new Stock Item) yourself. The first time you do this, our system will create the Substitute Product Relationship automatically and remember it for future Receiving to Inventory tasks!

### Receiving Goods to Inventory

Receiving to Inventory begins with Creating a new Receiving Note. In PurchasePlus, Receiving Notes must be created against Purchase Orders; there is no way to create a Receiving Note outside of a relationship to a Purchase Order. 

To create a new Receiving Note:

**Step 1:** Navigate to \[**Purchase Orders**\] → \[**View All**\], from the side navigation bar. Click the \[**Truck**\] icon in the GR Note column, to create a Receiving Note against the Purchase Order:

![Create Receiving Note truck icon](/images/docs/for-purchasers/receiving-goods-to-inventory-7.avif)

**Step 2:** Select **\[Receive to Inventory\]:**

**![Receive to Inventory option](/images/docs/for-purchasers/receiving-goods-to-inventory-8.avif)**

...and complete the fields that appear:

![Create Receiving Note fields](/images/docs/for-purchasers/receiving-goods-to-inventory-9.avif)

-   'Destination Stock Location' is the Stock Location where the Stock Items will be incremented.
-   'Receive All Outstanding Items' means that each item on the Receiving Note will be pre-filled with the outstanding quantity yet to be received. You may still wish to manually review each item, prior to completing the Receiving Note.
-   'Physical Date' means the date that the Goods were physically received, as this can often be different to the creation date of the Receiving Note.

Once you have completed these three fields, click **\[Create Receiving Note\].**

**Step 3:** The resulting page is a Draft Receiving Note. We recommend reviewing each Line on the Receiving Note carefully to ensure that both the Quantity of items you are receiving is correct, and the Stock Item that you are Receiving each item as is correct:

![Draft Receiving Note lines](/images/docs/for-purchasers/receiving-goods-to-inventory-10.avif)

If you selected 'Receive All Outstanding Items' in Step 2 above, you may need to amend the Quantity of Items to Receive in the event that you were over- or under-delivered.

If you need to select a different Stock Item than the one that PurchasePlus selected automatically, first click the **\[Advanced Options\]** button on the Line in question (see image below). _Note: If this is the first time you have received this Stock Item, you will need to [Create a New Stock Item](/docs/for-purchasers/introduction-to-inventory-stock-items#CreateNewStockItem) first._

![Select a different Stock item to receive](/images/docs/for-purchasers/receiving-goods-to-inventory-11.avif)

Then, click on the Trash icon to clear the selection:

![Clear Stock Item on a Receiving line](/images/docs/for-purchasers/receiving-goods-to-inventory-12.avif)

Finally, you will be prompted to select from a Suggested Items list or Search for a specific Stock Item:

![Suggested Stock Items on a Receiving line](/images/docs/for-purchasers/receiving-goods-to-inventory-13.avif)

Click **\[Apply Changes\]**. 

**Step 4:** Click **\[Mark as Received\]** to finalised the Receiving Note. The identified Stock Items will be incremented by the Receiving Quantity in the target Stock Location via a Stock Receipt [Transfer](/docs/for-purchasers/introduction-to-inventory-transfers).  

Please note: When a Stock Location has an In Progress [Stocktake](/docs/for-purchasers/introduction-to-inventory-stocktakes), Stock Receipts Transfers into Inventory are not completed automatically. Rather, users must locate the Stock Receipt Transfer and manually **\[Mark as Complete\]** when they are ready to do so.

![Mark as Complete Stock Receipt](/images/docs/for-purchasers/receiving-goods-to-inventory-14.avif)

Once the Stocktake is Complete, Stock Receipts into Inventory are automatic again.

  

### Returning Stock to a Supplier

Once Stock has been Received to Inventory, its Stock Level can only be adjusted with Transfers.

In the scenario where Stock needs to be returned to a Supplier, please follow these steps.

First, [create a new Transfer](/docs/for-purchasers/introduction-to-inventory-transfers#CreatingAndManagingTransfers) of the type 'Stock Adjustment', make the Origin Location the Stock Location in which the stock was originally received, and make the Destination Location the Supplier that the Stock is returning to:

![Return to Supplier Stock Adjustment](/images/docs/for-purchasers/receiving-goods-to-inventory-15.avif)

Then, search for the Stock Items to be returned to the Supplier. Specify the Quantity to be returned, and then repeat for each Stock Item being returned. You can use the [**\[Hide Zero Quantity Items\]**](/docs/for-purchasers/introduction-to-inventory-transfers#HideZeroQuantity) filter to make reviewing the Transfer easier.

![Return Stock quantities on a Transfer](/images/docs/for-purchasers/receiving-goods-to-inventory-16.avif)

Once you have added all of the Stock Items and Quantities to the Transfer, you can submit the Transfer for Approval, or **\[Mark as Complete\]** (depending on your user permissions):

![Mark Return Transfer as Complete](/images/docs/for-purchasers/receiving-goods-to-inventory-17.avif)

Once the Transfer is Marked as Complete, the Stock Levels will be adjusted correctly in PurchasePlus. However, communication with the Supplier and Courier (if required) will need to occur off-platform.