# Contact Information

> PurchasePlus Address: Suite 66, 388 George Street, Sydney NSW 2000 Australia

Source: https://www.purchaseplus.com/docs/general/purchaseplus-contact-information

Markdown: https://www.purchaseplus.com/docs/general/purchaseplus-contact-information.md

# Contact Information
**PurchasePlus Address: Suite 66, 388 George Street, Sydney NSW 2000 Australia**

**Website: [www.purchaseplus.com](https://www.purchaseplus.com)**

**Departmental Support**  
  
**Buyer Support   - General buyer support assistance.**

**[help@purchaseplus.com](mailto:help@purchaseplus.com)**                           

**Supplier Support - Onboarding and supplier engagement assistance.**

**[help.suppliers@purchaseplus.com](mailto:help.suppliers@purchaseplus.com)**    

**Invoicing & Mapping  - Invoice corrections and mapping requirements.**

[**invoicing@purchaseplus.com**](mailto:invoicing@purchaseplus.com)  
  
**Catalog Team - Price updates and catalog management.**   
[**prices@purchaseplus.com**](mailto:prices@purchaseplus.com)  
  
**Sales & Demos -New Inquiries, pricing of our platform and product demos.**  
[**sales@purchaseplus.com**](mailto:sales@purchaseplus.com)  
  
**Finance - Accounts and financial concerns.**

[**accounts@purchaseplus.com**](mailto:accounts@purchaseplus.com)  
  
**Phone Support**

  
**Buyer Support Lines:**

-   **Australia:** [+61 2 5849 6957](tel:+61258496957)
-   **Singapore:** [+65 3125 1540](tel:+6531251540)
-   **USA:** [+1 (680) 225-5236](tel:+16802255236)
-   **Thailand:** [+66 24 609 340](tel:+6624609340)
-   **UK & Europe:** [+44 20 4538 7068](tel:+442045387068)

**Supplier Support Line:**

-   **Australia:** [+61 2 5604 2308](tel:+61256042308)

  
**** **Quick Tips for Support**

-   **Emailing:** To ensure a faster resolution, please include your **Company Name** and **Concern/ Queries** (if applicable) in the subject line.
-   **Self-Service:** You can often find immediate answers to common questions via the [**Help Center**](https://www.purchaseplus.com/help-and-training) link located on our main website.  
      
    
    Please note the following:
    
    -   Supplier Team Operating Hours: The Supplier Team operates and addresses tickets during business hours: **Monday to Friday, 7:00 AM to 7:00 PM Sydney Time (AEST/AEDT)**. They will revert back to you with an update or resolution within these hours.

-   -   Catalog team are in attendance from **8am to around 2am AEST Monday-Friday/Saturday.**
    -   Customer Service is available **24/5 from Monday to Friday and 3pm-11pm EST on Saturday.**